|
MINUTES
1ST ANNUAL SL AIG BOARD MEETING
April 25th,
2003
I.
Board President’s Annual Report “State of the
SL AIG” (Tim)
a.
Chronology of events for the past year
i.
Tim Hall meets with Dana Allen, contact for PSU
alumni association. (Cheryl Stringer is in charge of helping you start an
AIG, but Dana has been very helpful to us).
ii.
In the months following, mission statement was
approved, membership requirements were met via the membership drive, bylaws
drafted, webpage developed, and AIG membership database developed.
iii.
As of April 1st, we were officially
recognized as an AIG!
iv.
Of note, we are one of only approximately 10-12
other alumni interest groups total for Penn State!
b.
Big GWEE thanks to…
i.
Interim Board (Sue, Margee, Pete, Yac, Keith,
Jessica)
ii.
Initial membership committee (Margee, Jessica,
Yac, Lisa
iii.
Pete (Mr. Everything)
iv.
Keith (Mr. Almost Everything)
v.
Jeff
1.
Webpage
2.
AIG database
3.
Recruiting
4.
Brainstorming
5.
Singing Lions history (with Marty Egna)
vi.
Tom Petty (AIG art)
vii.
Mandy Tokarek
viii.
Laura Liburdi and Troy Reish (web page)
ix.
New Permanent membership committee (Tia Carey-
Chairman, Kathy Cox, Cyndi Gibbons, Teresa Gilbert, Mandy Tokarek).
x.
SPECIAL BIG THANKS TO TIM HALL!!! Way to go,
Tim!
c.
What lies ahead…
i.
Probationary period (April 1, 2003 – April 1,
2004)
1.
Demonstrate to PSAA we are viable alumni group
by…
a.
Growing membership rolls (with at least 50 PSAA
members)
b.
Being active
i.
Moving forward with mission statement
ii.
Planning first membership meeting in Spring 04
iii.
Holding social event (tailgate at homecoming?)
iv.
Planning interim board meeting (perhaps a
mid-year board meeting for first year?)
v.
Execute strategic plan
c.
Maintaining good liaison with PSAA (Dana esp)
2.
Establish AIG finances and initiate fundraising
activites
3.
Hold first elections
a.
Elections are for Board members. Officers will
be selected from within the Board.
b.
Board terms will be 2 years, however, a
selection to serve as an officer for a 2-year period can extend the overall
Board term by one year (per bylaws).
c.
Next elections will be held in the beginning of
2004 and will be handled by the Secretary (Sue).
4.
Plan for first AIG membership meeting in
Spring, 2004
5.
Develop online written and pictorial history of
Pop choir and Singing Lions. Pete to also set up archive from files in the
library for long-term use.
6.
Further develop webpage (more later on this…)
d.
Goals for today’s meeting also include…
i.
Establish a baseline for SL AIG in terms of
processes, procedures, finance, annual meetings, social events, relationship
with current Singing Lions group
ii.
Develop a 5-year strategic plan
iii.
Develop a 2-year action plan
e.
Definition of a Consensus
i.
Consensus occurs when each person on the Board
has had a chance to speak, has spoken and been sincerely heard.
ii.
Consequently, each person has either persuaded
the group to her or his way of thinking or has not. Either way, the team’s
decision is accepted, possibly with reservation, but always with commitment
to the decision and implementation of the decision.
II.
Financial Officer’s Annual Report “State of SL
AIG Finances” (Yac)
a.
How AIG finances will be handled
i.
Use Thespians as a model
ii.
Set up ASA account
1.
Contact: Rich Davis
2.
Good interest rate
3.
Quarterly reports, verify with Rish status of
“gift fund”
4.
Must go through current SL group to use money
5.
Group could spend money
6.
Need system of checks and balances
a.
Need regular contact between SL financial
officer and Rich
iii.
All donations go through Office of Annual
Giving
1.
Contact: Kathy Kurtz, Associate Director
2.
Money goes from donor to annual giving. Money
gets wired to ASA account (#098)
3.
Coding- how money moves through system
4.
Checks made payable to Penn State, for SL
5.
Future: Scholarships, endowments
b.
Estimate of Annual Recurring Costs (AIG)
i.
Meetings
1.
Sites other than Waring library will cost
money. Decision: No need to discuss spending money on meetings in the
future since we have no money now
ii.
Mailings
1.
First one is free (but only sent to those in
database)
2.
Additional mailings $175-300
3.
Decision: Need to send thank yous to donors,
and maybe a mention in newsletter if they don’t object
4.
Newsletters: Discussion on combining AIG and
SL newsletter since the AIG would get reimbursed for the mailing (save the
SL’s money). Then, the fundraising efforts in SL newsletter may seem more
credible. OR….maybe the SL’s doing their own newsletter would promote their
leadership skills and make it truly “their” newsletter. Suggestion from
Tim: Two newsletters per year. The first would appear to be AIG mainly
but with a SL section. The second would appear to be SL but an AIG
section. But…process behind the scenes is the same. Suggestion from Pete:
One mailing- include two different newsletters in one. Solution:
Yac, please draw up specifics for merging finances, money for newsletters,
etc.
iii.
Website
1.
Currently, costs $255 for domain fee, hosting
expense, etc. (Yac pays this) See Webmaster’s section below for more on
this
c.
Estimate of Annual Funding from PSAA
i.
Meetings
1.
$500 per year towards meetings, etc.
ii.
Mailings
1.
Funds one mailing per year to database
2.
Might get two mailings this first year since we
were in start-up phase.
iii.
Of note
1.
Save all receipts
2.
One person should turn them in
3.
Fiscal year starts July 1
d.
Expenses (estimates)
i.
Meetings- $400 for Nittany Lion Inn with lunch
for 8
ii.
Mailings- $350, assuming two per year
iii.
Website- $250 with current set-up
iv.
Social (alumni event)- $500
e.
Revenues (estimates)
i.
Donations- $1500 (in current group’s budget at
this time)…it’s their money- enjoy!
ii.
Mailing reimbursement- $175
iii.
Website reimbursement- $250 (ala Yac)
iv.
Meeting reimbursement- $400-500
III.
Webmaster’s Report (Jeff Rezer)
a.
Current web design and hosting arrangements
i.
Website is currently hosted by Jeff and his
company
1.
Account for Singing Lions with tons of storage
space
2.
We have been getting the site free thus far,
but need to pay discounted fee of $200 per year in the future. Jeff has
offered to donate some additional time if the SLAIG does not have the funds
in the future.
ii.
Troy Reisch is helping with the registration
based system.
1.
Members log in and create an account linked to
their contact info, interests, etc.
2.
This log in process will protect access to the
info via the use of passwords
b.
Presentation of various options for web page
with associated costs
i.
Domain name
1.
Costs $35 per year for the name
2.
Tom Musemeci currently owns “SingingLions.com”.
He is not yet an AIG member, but Jeff is attempting to contact him. Jeff
and Tom and already discussed several options to include donating the site
to the SLAIG/Singing Lions, or transferring the rights to the site to us
while continuing to pay for it as a donation
ii.
We can also be “SingingLions.org”
1.
No additional cost
2.
Both SingingLions.com and SingingLions.org
would dump to the same page.
iii.
Singing Lions home page
1.
Links to current group or SLAIG
iv.
Webpage through the alumni association
1.
Pros: visibility
2.
Cons: many restrictions and little space
v.
Ideas for selling Singing Lions paraphenelia
online
1.
Shopping cart fee is $50 start up, and $10 per
month.
2.
Can integrate payment with PayPal and credit
cards too
3.
Instead of PayPal, can also pay $349 per year
for a secure site
4.
Need for a basic local bank account was
discussed to make collection of fundraiser easier. Yac to do this.
vi.
Webstreaming (real audio)
vii.
Jeff to do comparative analysis on the options
c.
Ideas for cool and functional things to do with
web page
i.
Emailing via website
ii.
List serve
iii.
Database access
iv.
Visual design to be done by Tom Petty
v.
Need for “mini committee” to keep website
updated (?)
vi.
Archive records
vii.
Video clips
d.
Report of membership from SLAIG database
i.
80 total members- 53 are PSAA members
ii.
There are 27 Singing Lions alums who area also
PSAA members but have not joined the SLAIG (WE NEED YOU!!)
iii.
Demographics (17 total states) include CA, CT,
ME, LA, VT, WV, TX, PA, MD, etc.
iv.
Suggestion- perhaps public affairs committee
could maintain some “new” archive info, article or bio of former Singing
Lions. A Board member may be a good contact for this info
e.
Total web-related costs
i.
Jeff to collect the costs and give to Yac to
fold into our budget
IV.
Annual Report from the Singing Lions (Mandy and
Chad)
a.
Status of relationship to Penn State
i.
Singing Lions have come to be known as “Penn
State’s Singing Ambassadors”. The only singing/dancing group at PSU.
Accessible art form for all individuals.
ii.
Participation in many events as Penn State
representatives
1.
High school workshops
2.
PSU dance marathon
3.
Spring tour
4.
SBS sponsorship/performances
5.
Sporting events performances (e.g. Homecoming)
iii.
Role as standby for visiting groups has
somewhat diminished. Seen partly as due to Graham Spanier’s endorsement of
the School of Theater.
b.
Status of relationship to Alumni Association
i.
Continues to perform for alumni in various
venues (e.g. conferences and banquets)
ii.
Spring tour is an excellent representation of
Penn State’s spirit throughout the nation.
iii.
Support network remains strong
c.
Status of relationship to SLAIG
i.
Goal of current SL group is to establish openly
communicative and supportive relationship from the SLAIG, specifically in
the following areas:
1.
Newsletter (creating and mailing)
2.
Repertoire suggestions
3.
Contacts for tour planning
4.
Networking for graduating Singing Lions
5.
Financial donations
6.
Special event planning (e.g. reunions)
a.
25th anniversary of Singing Lions is
in two years
ii.
Current Singing Lions would like to see the
following things occur to foster relationship to SLAIG:
1.
Undergraduate liaison to SLAIG
2.
Recent graduate on the SLAIG Board
3.
Frequent communication with liaison
4.
Undergraduate representation at SLAIG meetings
d.
Financial Report
i.
Budget for 2002-2003 year included an expected
revenue total of $18,975, and an expected expense total of the same amount.
ii.
Actual total revenue for the 2002-2003 year was
$18,928.95 and the actual total in expenses was $14,856.23. This resulted
in a net income of +$4,072.72! (way to go!).
iii.
Detailed operating vs. actual revenues and
expenditures analysis is available on file with the Singing Lions as well as
the SLAIG
iv.
Suggestion was made by Pete Kiefer to raise the
stipend for the director above the currently budgeted amount of $3,000, but
to also re-define the commitment/time level of the director (e.g. do they
need to go on tour, etc.)
e.
2002-2003 Successes & Failures
i.
Successes
1.
Spring tour (came out ahead in budget)
2.
THON- sponsors a child with the 4-Diamonds Fund
3.
Cohesion in absence of faculty director
4.
Utilization on individual talents
5.
Website maintenance
6.
Newsletter & donations
7.
High retention ration for next year (all
eligible students expected to return next year)
8.
Sectional instruction
9.
Participation in Schwab 100th Revue
10.
Rehearsal sessions with music faculty
11.
Video critiques of all performances
12.
Incorporation of “Tech Week” (week before
spring show)
13.
Integration on new spring members into entire
performance repertoire
14.
Bonding activities
15.
Thrifty and attractive costume change
16.
Publicity- did photo shoot
17.
Band
18.
Financial status
ii.
Failures
1.
Annette Hestres did not work out as director
2.
Inability to regulate attendance
3.
Only able to accept 14 members in Fall
4.
Crunched preparation for Fall show
5.
No band at Fall show
6.
Imbalance of material (Fall vs. Spring)
7.
Less professionalism in rehearsals
f.
Future of the Singing Lions
i.
Differences would exist with the Singing Lions
as part of the School of Music vs. a Student-Run Organization
1.
Singing Lions as part of the School of Music
a.
Pros
i.
Higher priority for school of music and
university
ii.
Course credit for participation
iii.
Assurance of faculty director
iv.
Assurance of accompanist
v.
Less administrative work for group members
vi.
Guaranteed rehearsal, performance and storage
space
vii.
Larger audition pool
b.
Cons
i.
Artistically restricted
ii.
Limited creative control
iii.
Tour funding uncertain
iv.
**SLAIG members (Tim/Sue) stated that the
issues as listed as i. and ii. above were not a factor when the Singing
Lions used to be part of the school of music. The bigger issues would be
with the director, not the school of music.
2.
Singing Lions as a Student-Run Organization
a.
Pros
i.
UPAC funding for spring tour, equipment and
costumes
ii.
Students gain leadership experience
iii.
Non-academic creative outlet for students
iv.
Gaining status among student organizations
v.
Office space in HUB
vi.
Creative control
vii.
Opportunity to interact with over 500 other
Penn State student organizations
b.
Cons
i.
Absences and lateness (no means of punishment)
ii.
No guarantee for faculty director
iii.
Peer conflict from student leadership
V.
Secretary’s Annual Report (Sue)
a.
Communication over past year
i.
Need for all “official” or “keeper” SLAIG email
documents to be emailed to Sue. Note her correct email address as
sgarman1@jhmi.edu
ii.
Board members requested to correct Sue’s email
address in their address books as some communications were sent to an
address six months old. The “missed” emails were retrieved
iii.
Suggestion was made that Yahoo has a program to
archive SLAIG emails and separate them by topic for later review
b.
Plan for record keeping for AIG
i.
Minutes from SLAIG Board meetings will be made
available on the website. Copies of the minutes can be forwarded to any
SLAIG member via email with a request to the Secretary (sgarman1@jhmi.edu)
c.
Board elections
i.
The next election for Board members will be
early, 2004. Election ballots will be available online and also by
postcard.
d.
Ideas/Discussion for keeping AIG members
apprised on Board business, periodic updates and achievements
i.
Information will be made available on the
website. We will also make information available on hard copy via the
newsletter
VI.
Report from SLAIG liaison to the Singing Lions
(Pete Kiefer)
a.
Progress of the current group throughout the
year
i.
Vast improvements were made from the Fall to
the Spring show
b.
New Director
i.
Pete re-emphasized the need to re-define the
time commitment of a director, e.g. not going on tour or at concerts. He
suggested that only rehearsals would be mandatory for the director. Student
MC’s could be utilized instead at concerts
c.
Professionalism
i.
Suggestion was made for Pete to give a
professionalism talk to the group at the beginning of the year. Pete,
current SL members, and SLAIG members all agreed.
d.
Goals of the Singing Lions
i.
Open discussion on the need for the current
Singing Lions group to develop their own goals (separate from the SLAIG) to
include a 2-5 year plan, expected relationship to the SLAIG/use of alumni,
dedication to “master classes” presented by alumni.
ii.
Pete concluded the discussion with the
following questions to the current group for them to consider:
1.
What do you want out of this group?
2.
What role do you want me (Pete) to play?
3.
Do you want my feedback?
e.
Pete reviewed the ideals of Fred Waring’s
legacy (which the Singing Lions were modeled after). The key to these
ideals is to appeal to all ages and varied musical tastes (Broadway, Jazz,
New, Corn, etc.). These ideals are as follows:
i.
Professionalism
ii.
Showmanship
iii.
Popular music of the day
***Lunch
I.
Development of Vision Statements
a.
See vision statements as Addendum A
II.
Development of Action Plans
a.
See proposed action plans as Addendum B
Addendum A
SLAIG Vision Statements
q
Image of the Singing Lions: The Singing Lions
are financially stable, provide high quality entertainment and are
universally recognized as a unique, professional, progressive performance
ensemble.
q
Sense of Community among AIG members: The
SLAIG and the current group members share a sense of pride and heritage in
the Singing Lions while big events are enthusiastically supported.
q
AIG Group Structure: Active AIG membership has
grown 10% each year while Board positions are full and members are eagerly
participating in committees that fulfill the mission statement.
q
Support to Current Singing Lions: Through an
established process and plan, the Singing Lions have access to AIG
resources, monies and expertise as necessary to further enhance the quality
of the organization and their performances.
q
Support of/Service to Penn State Alumni
Association and University: Through a positive working relationship, the
alumni association and university recognize the Singing Lions as Penn
State’s “Singing Ambassadors”, who are called upon to represent and promote
the university.
Addendum B
Proposed SLAIG Action Plans
(Based on original six vision statements)
*The number of votes it acquired by
Board members precedes each action plan.
Vision statement #1:
Image of the Singing Lions
|
(27) |
Invite professionals
into workshops and critique current group |
|
(26) |
Help Singing Lions
recruit a good director |
|
(20) |
Advocate for the
Singing Lions to become an officially sponsored university activity
through one of the following: School of Music, PSAA (like Lion
Ambassadors), or Athletic Dept (like Blue Band) |
|
(20) |
Promote the
performances and activities of the Singing Lions both within the
university and throughout the state |
|
(18) |
Educate the key
personnel of the Singing Lions as to what is needed to achieve high
quality entertainment |
|
(16) |
Form a PR/Image
department and Brand |
|
(16) |
Annual tour of the
Waring achive |
|
(15) |
AIG reviews and
works with current group on any major image decisions (like costumes,
music, etc.) |
|
(15) |
Chronicle the
positive experiences of alumni and Singing Lions history |
|
(15) |
Have Pete give his
“professionalism” spiel |
|
(15) |
Compare and contrast
against other campus groups to help define what the group represents |
|
(14) |
Singing Lions
continues to do old favorites, Broadway, Jazz, Pop (appeals to all
audiences) |
|
(14) |
Conduct surveys of
student audiences and alumni audiences to gauge impression of group |
|
(10) |
Have someone keep an
eye on what other show choirs are doing |
|
(1) |
The Singing Lions
remains unique as only student song/dance ensemble |
Vision Statement #2:
Sense of Community among AIG Members
|
(24) |
Plan a reunion |
|
(22) |
Plan a tailgate |
|
(22) |
Hold receptions
following big Singing Lions events like tour, spring show, etc. |
|
(21) |
Larger scale
reunions every five years |
|
(21) |
The “Alum of the
Month” idea (website) |
|
(20) |
Maintain newsletters
and website (to promote pride in group) |
|
(20) |
Committee and/or
Board position to provide web page content and regular updates |
|
(20) |
Invitations to all
AIG’ers to main shows and area performances |
|
(17) |
SLAIG members could
serve as host families for touring SL group (use website to identify
potential SLAIG hosts in a particular state) |
|
(17) |
Annual meeting |
|
(16) |
Develop a way to
recognize people who volunteer for AIG leadership roles |
|
(12) |
“Get to know the new
group” social |
|
(12) |
Reserved seating at
concerts with other alumni |
|
(11) |
Facilitate job
networking activities |
|
(10) |
Recognition of
birthdays and anniversaries via email from the AIG |
|
(7) |
Create AIG lapel
pins and sell to alumni |
Vision Statement #3:
AIG Group Structure
|
(25) |
Effectively utilize
web page as primary communication tool |
|
(22) |
Create nominating
committee to nominate a slate of officers for the next term |
|
(22) |
Outline plan of all
committees and positions, and make descriptions available to all |
|
(22) |
Solicit membership
at Singing Lions reunions (have surveys available on hand) |
|
(22) |
AIG speak to
outgoing/graduating members about membership |
|
(21) |
After graduation,
current members are encouraged to join AIG |
|
(21) |
Have a “friend”
drive: Each member recruit one of their PSU alum friends to join AIG |
|
(21) |
Focus membership
committee efforts on remaining PSAA members and other prime candidates |
|
(19) |
Various committees
formed in the future (social, membership,planning, nominating,etc.) |
|
(19) |
Election campaign®create
a process and actively promote |
|
(19) |
Nominating committee
assumes responsibility for Board staffing |
|
(19) |
Constant and
consistent recognition of Board and committee members who are inverting
their time and talents to improve the Board |
|
(17) |
Appoint Social
committee to plan tailgates and social aspect of annual meeting |
|
(17) |
Solicit SLAIG
members for committee membership |
|
(17) |
Recruit people of
certain expertise to become active in the Board in financial, computer
skills, show biz, promoting and advertising |
|
(16) |
Continue to
fine-tune database, locating missing members, encouraging more to join
both AIG and PSAA |
|
(14) |
Membership committee
should have on-going recruitment interfaced with membership rolls |
|
(14) |
Actively review and
revise goals and mission statements, etc. at Board meetings |
|
(13) |
Membership committee
is in charge of 10% growth |
|
(13) |
Publicly acknowledge
and thank those participating in a committee or on the Board |
|
(12) |
Don’t forget about
people who still don’t have PC/email |
|
(11) |
Develop specific
budgets and charters for each committee |
|
(10) |
Provide an incentive
for alumni to join the PSAA |
|
(7) |
Make minutes, goals,
visions available to all on website |
Vision Statement #4:
Support to Current Singing Lions
|
(22) |
Establish a network
of interested parties nation-wide interested in housing, etc. on tour |
|
(20) |
Provide annual
masters classes of various aspects of performance |
|
(19) |
Develop procedures
to manage flow of money to current group |
|
(16) |
Have effective
fundraising (increase income by 5%/year) |
|
(16) |
Continue to have at
least one Board member with official role to liase/advise current group |
|
(16) |
Start an endowment
fund |
|
(16) |
Create a contact
list of people with expertise valuable for the Singing Lions |
|
(16) |
Establish a fund
raising compaign to begin building a financial base |
|
(16) |
Fundraiser- Singing
Lions clothing items/CD’s |
|
(15) |
Provide expert
assistance with leadership and strategic planning |
|
(15) |
Create a website
registration program/function |
|
(12) |
Trademark “Singing
Lions” |
|
(12) |
Each year, the new
group should review their mission/vision statements to see if the vision
has changed. Each year, both the AIG and the current Singing Lions will
validate their commitment to one another |
|
(12) |
Create budget item
for assisting with director salary and tour |
|
(11) |
Acquire video and
audio examples for Singing Lions to view and listen to |
|
(11) |
Have annual retreat
with Singing Lions and alumnus for leadership and development seminars |
|
(8) |
Find director’s
salary (partly) |
|
(8) |
Create
post-graduation possibilities for networking |
|
(7) |
Have an “ideas” area
on the website so that ideas can be submitted to the AIG, even
anonymously |
Vision Statement #5:
Support of/Service to Penn State Alumni Association and University
|
(21) |
Develop PR package
or “road show” to present Singing Lions to PSAA |
|
(20) |
Act as advocate for
Singing Lions to influence university to use Singing Lions entertainment
at official university events |
|
(20) |
Form nominating
committee to develop/recruit candidates to serve on Alumni Council and
Board of Trustees |
|
(18) |
Continue
participating in THON and other service opportunities, using the group’s
talent |
|
(17) |
Get money from
Alumni Association |
|
(17) |
Build a list of
interested Alumni chapters and contacts |
|
(17) |
Send alumni group
leaders holiday cards branded by Penn State Singing Lions logo |
|
(16) |
Put articles or add
in Penn Stater to advertise to alumni clubs |
|
(14) |
Stress
professionalism in and out of costume |
|
(14) |
Ask “fans” to invite
the PSAA and others |
|
(14) |
Invite PSAA to
Singing Lions performances |
|
(10) |
Create an Alumni
Relations Board or a Liaison |
|
(10) |
Actively associate
with Alumni Association at sponsored events…”MINGLE”! |
|
(9) |
Actively recruit for
PSAA |
|
(4) |
Define clearly what
it means to be “Singing Ambassadors”, so when you ask who are PSU
Singing Ambassadors = Singing Lions! |
Vision Statement #6:
Success of the Singing Lions
|
(24) |
Current group create
their own vision statements |
|
(23) |
Have group
goal-setting session |
|
(23) |
Schedule master
classes to speak on performance excellence |
|
(23) |
Maintain archive
pictures and files on Singing Lions history |
|
(21) |
Actively seek more
corporate sponsorship opportunities |
|
(20) |
Initiate effort to
raise money over ten years to provide endowment for group |
|
(18) |
Create a finance
committee to review |
|
(18) |
Charter a
fundraising committee |
|
(17) |
Beginning of year-
former Singing Lions or AIG speak to new group |
|
(17) |
Start initiative
with current group to bring the Singing Lions back into University
(instead of being a club) |
|
(15) |
Fundraisers-
clothing/CD’s |
|
(15) |
AIG financial
offices plans budget in spring/summer prior to academic year |
|
(15) |
Singing Lions
orientation video- create video, tour Waring library, have past members
teach and/or lead tour |
|
(15) |
AIG financial
officer has quarterly reports with ASA representative |
|
(15) |
Form a committee to
access various ways AIG could advocate Singing Lions becoming official
university actively |
|
(13) |
Singing Lions assist
in history/information gathering for AIG committee |
|
(11) |
AIG Board and
current Singing Lions have positive working relationship (emails occur
and meetings held) |
|
(11) |
Introduce alumni as
often as possible (keep current group in touch) |
|
(11) |
Constantly review
goals and mission statements with eye towards excellence |
|
